System Compatibility

Browser Compatibility

Mac OS Monterey Version 12.6.8

Safari Browser Version: 16.6 (17615.3.12.11.3.17615)

iPhone 12 Pro Safari Browser 16.0 (Tested in BrowserStack Tool)

Safari Note: Support for PC Version was discontinued on June 30, 2014

Firefox: 126.0.1 (64-bit)

Chrome: Version 125.0.6422.142 (Official Build) (64-bit)

Microsoft Edge: Version 125.0.2535.79 (Official Build) (64-bit)

iPad

Version Compatability: Paragon is compatible with the latest OS version: Apple iOS OS Monterey

PARAGON MLS IPAD COMPATIBILITY POLICY

Black Knight MLS has certified Paragon for use on the iPad with iOS8 versions up to and including 17. However, the following are current known priority iPad issues with iOS10 and above for Safari and Chrome.

CHROME AND SAFARI

Chrome and Safari browsers in use within the iPad have inherent functionality differences compared to the versions used on Desktops and Laptops. BK MLS has made design accommodations to provide as much functionality as possible compared to the online versions of these browsers. Using the Chrome Browser on the iPad has provided the overall best success while using Paragon. Other available iPad Browsers: Not supported at this time.

SUPPORTED MODULES/FUNCTIONS

The following areas of Paragon have passed Quality Assurance and are available for use on the iPad Chrome and Safari browsers.

Home Page and Overall User Interface
Multi-tasking via Tabs
In – Line Auto Complete of Fields (where available)
Property Searches
Results Views
E-mail
Financial Calculators
Contacts
Collaboration Center
Automatic E-mail Notifications
Tax (vendor dependent)
Resources
Membership
CMA Creation
Preferences – non-wizard preferences functions and settings
Listing Input and Maintenance with photo upload (one image at a time)

IMAGE UPLOAD AND RICH TEXT EDITOR

iPad’s will have the capability of using the Paragon Rich Text Editor which enables additional functionality in the CMA, E-mail other Paragon functionality where the Rich Text Editor is used. This version also supports the upload of Listing Images, Agent and Office Images (via Preferences) and Images within the E-mail editor.

Restrictions

The following areas of Paragon are not initially supported due to functionality restrictions within the Browsers. Please note that incompatible features will be made unavailable, greyed out or restricted from use.

NEW: Latest Issues with 11.2.5

Register button not displaying for new contact after creating a password when iPad is in landscape format
"Select an Action" hyperlink does not work on safari

Spreadsheet

Drag and drop of columns is not available in the Spreadsheet view
Action Icon links to Third Party products are dependent on their support of iPad
You cannot drag and select multiple listings. Use Customize to rearrange column order.

File Structure

Upload of Associated Documents is not supported.

Printing

Direct Printing from the iPad is not currently supported. However, in some cases printing may be available via wireless/Bluetooth connection.

Export to Excel

MLS Administrative Functions

CMA

Creation of Presentation available only when using iOS8 or newer

Custom Report Writer

Virtual Tours

Virtual Tour functionality will be dependent on the type of site that is being accessed (Flash Sites not supported)

FUNCTIONALITY DIFFERENCES

Spreadsheet Row Double Click/ Accessing Report views

To view listing report views from the spreadsheet the MLS Number field must be included in the Spreadsheet view. The MLS number is a live link that directs to the default view.

The Rich Text Editor (email editor) is available for use in version iOS8 or greater and offers the same functionality as the online e-mail editor. With iOS6.0.1 or greater the “Click Here to View Listings” display as a text label hyperlink.

MAPPING

Drawing Map Shapes

When drawing shapes on a Bing Map, to be fully engaged in Drawing Mode, the Shape Icon must be highlighted in blue before drawing the Rubber Band, Radius or Polygon Shapes.

IPAD USAGE TIPS

Scrolling in various areas of the application including the Homepage and Spreadsheet views may require iPad two-finger scroll.

Messaging

Multi direction scrolling is supported.

Zoom In/Zoom Out

Two finger zoom in/out is supported where available

Landscape vs. Portrait View

Landscape View is recommended for the best use of the Paragon MLS System. Portrait View is also usable for Listing Input & Maintenance and Search criteria screens.

Android

Paragon is compatible with the latest OS version: Android - 14 Upside-down Cake.

Compatibility Policy

PARAGON COMPATIBILITY POLICY FOR ANDROID OS

Android OS Nougat has been certified for use with Chrome for Android. Members can now access the most popular areas of the system for their day-to-day business.

SYSTEM REQUIREMENTS

The following areas of Paragon have passed Quality Assurance and are available for use on an Android System.

Android Nougat
Chrome: 83.0.4103.61 (Official Build) (64-bit)
Android built in browser not supported at this time.

Last Updated June 3rd, 2024