Paragon Collab Center Preferences Wizard

Paragon's Collab Center Preferences Wizard allows users to manage settings for their Collaboration Center. New users should run this wizard to establish preferred settings for their contact's Collaboration Center.

Please Note: Wizards can only be run on a computer; it will not work on a tablet or phone. Preferences can always be updated by clicking on the "Preference" tab in Paragon and navigating through the desired options.

Video Tutorial: Collab Center Preferences Wizard

Click here for Written Instructions

First, open the Collab Center Preferences Wizard by clicking on the "Preferences" tab in the main menu, then "Collab Center Preferences Wizard" in the last column.

Click "Start".

Page 2 allows the user to update Agent Information.

Page 3 allows the user to manage their "About Me Message" which displays on the "Contact Me" section of their customer's Collab Center.

Page 4 allows the user to add desired links to their "Contact Me" page.

Page 5 allows users to manage how their Office Information is displayed on the "Contact Me" page.

Page 6 allows users to manage Notification Options. These options apply to all Contacts enrolled in Collab Center.

Individual Contact Notifications can be managed in their entry in the Contact Manager.

Page 7 allows users to manage the Search Options available to their customers using the Collab Center.

Page 8 allows users to select or deselect AVMs to display or not display in their customer's Collab Center.

Need Extra Help? Check out our Current Recorded Webinars for detailed explanations about Paragon Preferences and Preference Wizards.

Current Recorded Webinars